|Posted On: ||Monday, Jan 14|
|Datadog is a service for IT, Operations and Development teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.||
|What we do
Datadog is a unified data platform for dev and ops teams and offers a brand new way to manage applications and infrastructure in the cloud age. Our unique combination of data aggregation, visualization, and social interaction connects teams to all the tools and service providers they need to build and run reliable systems.
Who we are
We are one of the most technical teams in NYC, and had success building products and startups before. Our product looks like no other in the market, our customers love us, we’re growing fast and we have just closed a big funding round from some the best VCs in NY and the world.
What we are looking for
Do you get a kick out of tracking down hard-to-pinpoint issues and solving problems for customers? If so, we’d like to talk to you about joining our support team at Datadog.
You will lead our customers from problem to resolution and help them understand the root causes.
You will be developing and improving our documentation.
You will participate in forums and online discussions with our customers (e.g. IRC, chat)
You will monitor and address customer tickets to understand common issues.
Who you must be
You have a Bachelor’s degree.
You are passionate about helping real customers solve real problems.
You have experience as a software engineer and/or a white-box tester
You are well organized, systematic and very detail oriented
You write well - you know how to marry precision and concision
You are a tinkerer. You like taking complex systems apart.
Technologies our customers use
Linux, Windows Server
Cloud offerings such as AWS, Joyent or Rackspace
Open-source DBs such as MongoDB, Cassandra, Hadoop, Mysql, Postgres, Redis, etc..
Devops tools such as Chef, Puppet, Capistrano, Graphite, Nagios
Languages including Python, Ruby, Java, PHP, Node.JS
Is this you? Tell us why, and apply now. Include links to your github, stackoverflow or other online projects.